Anyone who has successfully shucked an oyster before knows that you always start by finding “the hinge”. An oyster hinge is the V-shaped end of an oyster, with a predominant dark split. Exposing the hinge is the starting point for our team of oyster shuckers across all 17 Shuckin’ Shacks operating today. So, it only seemed appropriate that we name our new enterprise learning management system, The Hinge - it’s the first place you start!
Our franchise support team is always researching new and innovative training methods for our franchisees and their employees. Today we are thrilled to announce our partnership between the Shuckin’ Shack franchise and World Manager. World Manager is global provider of enterprise learning management systems (LMS) that will allow us to communicate, train, and educate our franchise partners and their staff instantaneously.
Our custom designed learning program, appropriately titled “The Hinge”, is available as a convenient mobile app available to download to a laptop, desktop, tablet or smart phone. It combines videos, documents and testing that is tracked by each user. This new learning ystem has already decreased the cost of training new employees, and reduced employee turnover. Knowledge is a key standard of service at The Shack. We feel strongly that proper training, communications and continuing education leads to happier employees and better customer service for all Shuckin’ Shack customers.
Barry Garrison, Director of Training for all Shuckin’ Shack Oyster Bars added:
"In addition to being our information vault and a 'one-stop-shop' for all training, communications, and our latest Shuckin’ Shack news, The Hinge allows a free-flow of information directly to front-line employees. The days of printing, stapling, mailing, and waiting for physical document sign-offs are long gone. Information and education hits every employee as soon as possible - in real-time!"
Founded 12 years ago, our 17 Shuckin’ Shack restaurants present a casual beach bar experience by offering our customers fresh, sustainable seafood and coastal cocktails with a tropical vibe! If “the Shack” sounds like an ideal restaurant opportunity for you and your community, request our 2019 franchise information kit by visiting ShuckinShackFranchise.com!